Process makes perfect.

Your operations are the backbone of your practice. Keeping everything running smoothly means you can focus on caring for your patients. See how we can help.

Operational Assessment Package

Designed for: Pharmacies dealing with high payroll percentages, rapid growth or workflow inefficiencies

  • Comprehensive look at your pharmacy’s operations, including prescription intake, lab workflows and dispensing practices
    • The process begins with a pre-assessment meeting to gain a clear understanding of your pharmacy’s operations and key challenges. Consultants and key stakeholders will identify focus areas and set the stage for a productive onsite visit.
    • A consultant then visits the pharmacy to observe workflows and team dynamics over 1-2 days.
    • We conclude by reviewing assessment results to identify opportunities for improvement.
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Key deliverables:

  • A detailed written report summarizing the findings
  • Prioritized recommendations for enhancing operational efficiency

Virtual option: While in-person operational assessments are ideal, we offer a virtual option that involves online working sessions instead of onsite visits.

Success looks like: A streamlined pharmacy with optimized workflows, allowing your team to focus on patient care, revenue-generating opportunities and proactive versus reactive management.

Compounding Gap Analysis Package

Designed for: Pharmacies seeking to achieve and maintain compounding compliance or remediate findings from a previous inspection or audit

  • We’ll work with your pharmacy to assess compliance with USP, FDA & the State Board of Pharmacy:
    • Our expert compounding pharmacists will schedule a discovery call to explore your needs and scope.
    • We will review your pharmacy’s SOPs and compounding formulas in advance of visiting your facility.
    • Conduct an onsite assessment of your sterile, nonsterile, hazardous and nonhazardous compounding, as needed.
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Key deliverables:

  • Executive summary
  • Recommended plan of action
  • Specific citations for each topic identified
  • Best practice recommendations

Success looks like: Confidence in your pharmacy’s compliance, reduced regulatory risk and a structured plan to close compliance gaps.

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Your Guide To Success

Laura Pfaffenberger, PharmD, brings more than 20 years of compounding pharmacy leadership experience to her role as PCCA’s Director of Business Solutions. Before joining PCCA, Laura cultivated extraordinary business acumen and a keen talent for people development while establishing and building her own thriving practice, which she expanded to serve a multi-state area.

She holds a certificate in Brain-Based Coaching from the NeuroLeadership Institute and has worked with pharmacies across the country to transform their businesses through personalized guidance in the areas of strategy, people, operations and growth.

Laura Pfaffenberger, PharmD

Power Up Process

1. Discovery

Reach out in a free discovery call with our pharmacy experts to discuss your goals and challenges.

2. Opportunity

Our experts prepare a detailed proposal that addresses the primary opportunity, including tangible deliverables and defined start and end dates.

3. Activation

Our experts work with you and your staff to achieve changes necessary for growth and success.

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